Policyholder Center

We're here for you,
every step of the way.

As a Killion & Hall policyholder, you have a dedicated local agent ready to help. Whether you need to file a claim, update your policy, or just have a question — we're a phone call away.

Call (317) 888-1040 Send Us a Message

What can we help you with?

Common policyholder requests

Select what you need and we'll point you in the right direction, or call us directly at (317) 888-1040.

File a Claim

Report a new claim or get an update on an existing claim. Our agents handle claims quickly and personally.

Call now ›

Policy Changes

Add a vehicle, update your address, adjust your coverage, or make any changes to your existing policy.

Call to update ›

Billing & Payments

Questions about your bill, payment due dates, or payment methods? We'll get it sorted out right away.

Call for billing ›

Certificate of Insurance

Need proof of insurance for your lender, landlord, or employer? We can issue a certificate quickly.

Request a certificate ›

Coverage Questions

Not sure what your policy covers? Our agents will walk through your coverage in plain language.

Ask an agent ›

Send a Message

Prefer to write it out? Use our secure contact form below and we'll respond within one business day.

Go to form ›

Get in touch with your agent

We're a local, independent agency — that means when you call, you talk to a real person who knows you and your policy. Reach us anytime during business hours.

Phone: (317) 888-1040

7610 Madison Avenue, Indianapolis, IN 46227

Mon – Fri: 9:00 AM – 5:00 PM

Message Received

Thank you — your agent will be in touch within one business day. For anything urgent, call us at (317) 888-1040.

Helpful resources

How we handle and protect your personal information

View ›

Terms governing use of our website and services

View ›

Indiana Department of Insurance

State resources, complaint filing, and consumer assistance

Visit ›

FEMA Flood Map Service